I have been too nervous to go to a dentist in the past; can you help me?
Yes, we have had great success in treating people who are nervous about dental work. Many dentists refer their patients to us because Dr. Marcello has methods of calming your fears and making your visit more comfortable. We have methods of relaxation and sleep dentistry and can help people who, for example, do not like the “noise” of dental equipment. Please tell us your past experiences so we can best help you get the care you need.
Are your Dentists JUST cosmetic dentists- will I pay more because of this?
No, our dentists practice comprehensive, general family dentistry, meaning that they are capable of anything from routine cleanings to gum work, root canals, crowns, inlays, onlays, veneers implants, and dentures. They perform all of their work using the new, safer esthetic tooth colored resin materials and can reconstruct mouths to a healthy state in a way that is cosmetically appealing. If you need dental work to make your teeth and gums healthy, you deserve to have your smile attractive and healthy looking after the work is complete. At our office, we chose not to overcharge you for the cosmetic work that our dentists offer. It may cost less than other offices, but you will get the same quality work and materials.
My mother just had a stroke and she cannot open her mouth for the dentist to work on it- can you help?
Yes, Dr. Marcello has been trained to handle patients that are difficult to treat. Because of this extensive training, we can make patients more comfortable and can offer methods that cannot be offered in other dental offices.
Why do you charge for me to return to your services if I have missed two appointments?
We try very hard to work with your schedule to find a time that is good for you to come to our office. We understand that sometimes things come up and plans must be rearranged, but we can only allow for 2 broken appointments simply because if you continually miss appointments, your time slot cannot be filled for a patient who may have an emergency-or a patient who would like your time slot. Your time is valuable as our time is valuable.
I have a lot of dental work that needs to be done, but want it all done in one visit- can you help?
Yes, talk with Dr. Marcello and our staff and convey that you would like all of your work done at once. With our sleep dentistry, you can sleep peacefully while you get your dental work all done in one visit and can wake up with a new, healthy smile.
Did you put a filling in-I can’t see it?
If it is hard to see where we filled a cavity-then we’ve done our job. Our new fillings are tooth colored and not only are more cosmetically appealing, but are safer. The older silver “amalgam” fillings contained mercury, which is not necessarily a health concern for the patient, but is a health risk to our staff who must handle it. You can think of it as handling the substance of a broken thermometer.
I had a toothache, and with antibiotics, the pain went away; so, it’s fine now, right?
Unfortunately, not. If a tooth hurts, this means you have bacteria in it causing the pain. The only way to get rid of the bacteria is to take the entire course of an antibiotic given and return to have your tooth fixed. We will sometimes give you a pain medication to take until the antibiotics start to work, but the pain medication will not get rid of your pain. The pain is caused by the bacteria and only the antibiotics can get rid of the pain. Once your bacteria are gone and your tooth feels better, then we can work on your tooth and make it healthy. You don’t want us to work on your tooth while it is hurting because we will not be able to get the area numb, since the bacteria will soak up all of the numbing medication. Some people mistakenly think once their tooth feels better with antibiotics that we miraculously healed a decaying tooth, but in fact your tooth will start to hurt again as the bacteria returns- and when it does, the pain will be worse! So, remember that once your tooth feels better, that’s when you need to make sure to come in and get it taken care of so it won’t hurt anymore!